Cellenovo Research is committed to providing clear information about how personal information is handled. We seek to collect only information reasonably related to legitimate research, account, support, security, and business purposes.
Scope
This Privacy Policy explains how Cellenovo Research (“Cellenovo,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit research.cellenovo.com, submit a form, contact us, request research access, or otherwise interact with the Cellenovo Research website and related research communications.
Other Cellenovo websites, services, or business lines may be governed by separate privacy notices.
Information We Collect
Contact and identification information
- Name
- Business or institutional email address
- Telephone number
- Mailing or business address
Organization and research-access information
- Organization or institution name
- Business website
- EIN, registration, or other organizational verification information when requested
- Job title or organizational role
- Research purpose and intended research context
- Research-access application information and supporting documentation
Communications
- Information submitted through contact or access forms
- Emails, telephone communications, and support requests
- Questions, comments, and other correspondence
Device and website information
We and our service providers may automatically receive information such as:
- IP address, browser type, device type, and operating system
- Referring URLs, pages viewed, and website interactions
- Date and time of access
- Cookie or similar technology identifiers
- Security and diagnostic logs
This research website is not intended to collect medical records, protected health information, Social Security numbers, personal financial account information, or other highly sensitive personal information through general contact forms. Please do not submit such information unless Cellenovo Research specifically requests it and provides appropriate instructions.
How We Collect Information
We may collect personal information:
- Directly from you when you submit a form, email us, call us, or request research access
- Automatically when you use the website
- From service providers supporting website, form, communication, security, or analytics functions
- From public or business sources when reasonably necessary to evaluate an organizational research-access request
How We Use Personal Information
We may use personal information to:
- Respond to inquiries and provide research-related support
- Review, verify, approve, limit, or deny research-access requests
- Verify organizational information and research-purpose representations
- Create and maintain research or account records
- Communicate about applications, accounts, policies, documentation, or support
- Protect the security and integrity of the website and our systems
- Detect or prevent fraud, misuse, prohibited activity, or security incidents
- Maintain internal records and documentation
- Improve website functionality and user experience
- Comply with applicable law, legal process, and lawful requests
- Establish, exercise, or defend legal rights
- Carry out other purposes disclosed at collection or with your consent
Cookies and Similar Technologies
The website and embedded forms may use cookies and similar technologies to operate website features, maintain security, remember preferences, support form functionality, measure performance, and understand website usage.
Some cookies or similar technologies may be placed by service providers operating embedded forms, hosting, analytics, security, or other website functions.
Where available, you may manage certain cookie preferences through a cookie-consent tool or your browser settings. Disabling cookies may affect website or form functionality.
How We Disclose Personal Information
Service providers
We may use service providers for website hosting, CRM and form processing, communications, email, telephone services, analytics, security, IT support, and document storage.
Professional advisers
We may disclose information to attorneys, accountants, consultants, insurers, or other professional advisers when reasonably necessary.
Legal and regulatory recipients
We may disclose information to government agencies, courts, regulators, law enforcement, or other parties where required or permitted by law, legal process, or to protect rights, safety, and security.
Business transactions
Information may be disclosed in connection with a merger, acquisition, financing, reorganization, sale of assets, due diligence process, or similar corporate transaction, subject to appropriate safeguards where applicable.
At your direction
We may disclose information to other parties when you request or authorize the disclosure.
Sale and Targeted Advertising
Cellenovo Research does not intend to sell personal information for monetary consideration through this research website.
The research website is not intended to use personal information for targeted advertising based on activity across nonaffiliated websites or applications. If our practices materially change, we will update this Privacy Policy and provide any opt-out mechanisms required by applicable law.
Depending on applicable law, certain disclosures involving advertising or analytics technologies may be defined broadly as a “sale,” “sharing,” or targeted advertising even when no money is exchanged. Where required, we will provide applicable rights and controls.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Evaluate and administer research access
- Maintain account, compliance, and research-access records
- Satisfy legal, accounting, recordkeeping, or security requirements
- Resolve disputes
- Enforce agreements and policies
Retention periods may vary based on the information involved, the purpose for collection, legal requirements, and legitimate business needs.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission method, or storage system can be guaranteed completely secure. Please do not submit information that is unnecessary for the relevant research or business purpose.
Your Privacy Rights
Depending on where you live and whether applicable privacy law applies to Cellenovo Research, you may have rights that include:
- Confirming whether we process your personal information
- Accessing personal information we maintain about you
- Correcting inaccurate personal information
- Deleting certain personal information
- Obtaining a portable copy of certain personal information
- Opting out of certain sales of personal information
- Opting out of certain targeted advertising
- Exercising other rights provided by applicable law
We may verify your identity before completing a request. Requests may be limited or denied where permitted by law, including where information must be retained for security, fraud prevention, legal compliance, recordkeeping, or other lawful purposes.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Utah Residents
Where the Utah Consumer Privacy Act applies, eligible Utah consumers may have rights concerning access, correction, deletion, portability, and opting out of certain sales or targeted advertising, subject to the law’s definitions, applicability requirements, exceptions, and verification procedures.
Nothing in this Privacy Policy is intended to create a statutory right where a law does not apply. Cellenovo Research may nevertheless choose to honor reasonable privacy requests as a matter of policy where practicable.
Privacy Requests
To submit a privacy request, use the contact information below and include “Privacy Request” in the email subject line.
Email: [email protected]
Phone: +1 385-527-2384
Mail:
Cellenovo Research
450 N 1500 W #222
Orem, Utah 84057
United States
Please describe your request and provide enough information for us to reasonably identify the relevant records and verify your identity.
Children’s Privacy
The Cellenovo Research website is not directed to children under 13, and research access is not intended for children. We do not knowingly seek to collect personal information from children under 13 through this website.
If you believe a child has provided personal information to us, contact [email protected] so we can review the matter and take appropriate action.
Third-Party Websites and Services
The website may contain links to third-party websites or use embedded services operated by third parties. Their privacy practices are governed by their own policies. Cellenovo Research is not responsible for the privacy practices of unrelated third parties.
United States Processing
Cellenovo Research is based in the United States. Information submitted through this website may be processed and stored in the United States and in other locations where our service providers operate, subject to applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, website, service providers, legal requirements, or research program. When material changes are made, we will update the “Last Updated” date and may provide additional notice where appropriate.
Contact Us
Cellenovo Research
450 N 1500 W #222
Orem, Utah 84057
United States
Email: [email protected]
Phone: +1 385-527-2384