By accessing or using research.cellenovo.com, submitting a form, requesting research access, or otherwise interacting with Cellenovo Research through this site, you agree to these Terms. If you do not agree, do not use the Research Site.
If you voluntarily opt in to text messages, please also read our SMS Messaging Terms & Conditions.
About Cellenovo Research
Cellenovo Research is the research-focused division of Cellenovo. The Research Site is intended to support legitimate laboratory, analytical, scientific, institutional, and research-related activities.
Cellenovo Research
450 N 1500 W #222
Orem, Utah 84057
United States
Email: [email protected]
Phone: +1 385-527-2384
Research Use Only
Materials, information, documentation, records, and research-related content designated by Cellenovo Research as research materials are intended solely for legitimate laboratory, analytical, and scientific research.
They are not intended for:
- Human administration
- Veterinary administration
- Personal experimentation
- Clinical or therapeutic use
- Diagnosis, treatment, cure, mitigation, or prevention of disease
- Use as a dietary supplement, food, cosmetic, or consumer wellness product
- Use intended to affect the structure or function of the human or animal body
The Cellenovo Research Use Policy at research.cellenovo.com/research-use-policy is incorporated into these Terms by reference.
No Medical or Veterinary Advice
The Research Site does not provide medical advice, veterinary advice, diagnosis, treatment recommendations, prescribing information, dosing instructions, administration instructions, reconstitution instructions, injection guidance, or personal-use protocols.
Nothing on the Research Site should be interpreted as a substitute for advice from a licensed healthcare professional, veterinarian, pharmacist, or other appropriately licensed professional.
Research Access
Research access may be limited to organizations, institutions, laboratories, research groups, or other qualified users that Cellenovo Research determines are appropriate for the research program.
Submitting an application or request does not guarantee approval. Cellenovo Research may:
- Request additional information or documentation
- Verify organization or applicant information
- Approve, limit, place on hold, suspend, or deny access
- Reevaluate previously granted access
- Terminate access when activity appears inconsistent with these Terms, the Research Use Policy, applicable law, or the stated research purpose
Applicant and User Representations
By requesting research access or using restricted research features, you represent and warrant that:
- Information you provide is truthful, accurate, current, and complete
- You will not misrepresent your identity, organization, credentials, licenses, affiliations, or research activities
- You will use the Research Site only for lawful purposes
- You will comply with applicable laws, regulations, institutional requirements, and research controls
- You will not use research materials for human or veterinary administration
- You will not seek dosing, administration, reconstitution, or personal-use instructions through the Research Site
- You will not use research access to facilitate prohibited personal, clinical, therapeutic, or veterinary use
No Resale, Distribution, or Private-Label Authorization by Implication
Research access does not, by itself, authorize:
- Resale or redistribution
- Commercial distribution
- Private labeling
- Repackaging for resale
- Appointment as a dealer, distributor, agent, or representative
- Use of Cellenovo intellectual property in connection with third-party sales
Any resale, wholesale, distribution, private-label, dealer, or commercial relationship must be separately authorized in writing by Cellenovo or the applicable supplier.
Research Materials and Documentation
Information associated with research materials may include supplier documentation, Certificates of Analysis, lot or batch information, analytical reports, testing records, storage information, and other research documentation.
Availability and scope of documentation may vary by material, lot, supplier, or project. A supplier-provided Certificate of Analysis is not automatically equivalent to independent third-party testing.
Any statement that a lot or material has been independently tested, verified, analyzed for purity, evaluated for identity, tested for sterility or endotoxin, or otherwise analytically confirmed should be understood to apply only where supporting documentation exists for the relevant sample or lot.
Illustrative Content
Images, dashboards, laboratory scenes, sample interfaces, workflows, graphics, and other visual content on the Research Site may be illustrative unless expressly identified as an actual Cellenovo Research record, result, laboratory, facility, or instrument.
Illustrative content is provided to explain concepts and workflows and should not be interpreted as evidence that a particular test, facility, certification, or capability exists.
No Guaranteed Research Outcome
Research inherently involves uncertainty. Cellenovo Research does not guarantee:
- Any particular research result
- That a research material will meet a particular experimental objective
- That supplier documentation will be complete
- That any specific analytical method will be appropriate for a particular research question
- That third-party testing will produce a particular outcome
- That website information will be sufficient for a specific research protocol
Users are responsible for determining whether any material, data, method, or documentation is appropriate for their own research purpose.
Regulatory Status
Unless expressly stated otherwise in writing, research materials described through the Research Site should not be interpreted as:
- FDA approved
- Approved for human use
- Approved for veterinary use
- Approved as a drug, biologic, dietary supplement, food, or cosmetic
- Approved for clinical investigation
- Cleared or authorized for diagnosis, treatment, or prevention of disease
References to research quality, documentation, analytical review, or testing do not constitute regulatory approval.
Website Content
Cellenovo Research attempts to present information accurately, but the Research Site may contain errors, omissions, outdated information, or typographical mistakes.
We may update, revise, remove, or change website content at any time without notice.
You should not rely on general website content as the sole basis for a regulatory, scientific, legal, medical, commercial, or safety decision.
Intellectual Property
The Research Site and its content, including text, graphics, page designs, photographs, logos, trademarks, brand elements, data compilations, and original materials, are owned by or licensed to Cellenovo and are protected by applicable intellectual property laws.
Subject to these Terms, Cellenovo grants you a limited, revocable, nonexclusive, nontransferable right to access and use the Research Site for lawful research and informational purposes.
You may not, without prior written permission:
- Copy or reproduce substantial portions of the Research Site
- Modify or create derivative works from protected site content
- Use Cellenovo names, logos, marks, or branding in a way that suggests endorsement or affiliation
- Scrape, harvest, mirror, frame, or systematically extract site content
- Sell, license, distribute, or commercially exploit protected site content
Prohibited Conduct
You may not:
- Use the Research Site for unlawful activity
- Attempt unauthorized access to accounts, systems, or data
- Interfere with website operation or security
- Introduce malware, harmful code, automated attacks, or abusive traffic
- Use bots, scraping systems, or automated extraction methods without authorization
- Impersonate another person or organization
- Submit false or misleading research-access information
- Use the Research Site to facilitate prohibited human or veterinary use
- Attempt to evade research-access controls
- Use site content to market research materials for unauthorized human or veterinary use
- Violate intellectual property or privacy rights of others
Third-Party Services and Links
The Research Site may contain embedded forms, links, integrations, or services provided by third parties. Cellenovo Research is not responsible for the availability, security, accuracy, content, or privacy practices of unrelated third-party services.
Use of a third-party service may be governed by separate terms and privacy policies.
Privacy
Your use of the Research Site is also subject to the Cellenovo Research Privacy Policy:
The Privacy Policy is incorporated into these Terms by reference.
Electronic Communications and Acceptance
By submitting information through the Research Site, communicating electronically with Cellenovo Research, checking an agreement box, clicking an acceptance button, or taking another affirmative action presented as acceptance, you consent to receive communications electronically where permitted by law and agree that electronic records may satisfy applicable writing requirements.
You are responsible for maintaining a valid email address and reviewing notices sent to the contact information you provide.
Acceptance of these general Terms, providing a phone number, or agreeing to electronic records does not by itself enroll you in recurring SMS messaging or authorize marketing texts. Any SMS subscription requires the separate, voluntary consent described in Section 17.
SMS Messaging Terms & Conditions
These additional terms apply only if you choose to enroll in a Cellenovo SMS program. Simply viewing this site, accepting its general Terms, supplying a phone number, submitting an order, or requesting research access does not, by itself, enroll you in recurring text messages.
Program Name and Operator
The Cellenovo Customer Notifications SMS program is operated by Cellenovo LLC, doing business as Cellenovo. Cellenovo Research is a research-focused division of Cellenovo. Messages will identify Cellenovo as the sender.
Types of Messages
After appropriate consent, Cellenovo may send customer-service responses, account and security notifications, order confirmations, shipment and delivery updates, and relevant event or service notifications. Message content depends on the services you request and the category of messages you elect to receive.
A separate optional promotional SMS program may be offered only for communications permitted by applicable laws and wireless-carrier policies. Marketing texts require separate affirmative express written consent; consent to service or transactional messages does not include consent to promotional messages. Promotional SMS for prescription drugs or GLP-1 products is not permitted under applicable carrier policies.
Voluntary Enrollment and Consent
To subscribe, you must affirmatively opt in using an applicable Cellenovo web form or another expressly identified, legally permitted enrollment method. Where consent is collected by a checkbox, the checkbox must be optional and unchecked by default. Transactional and promotional message categories, if both offered, require distinct opt-in choices. Consent is not a condition of any purchase, service, or research-access request. Cellenovo will send messages only within the scope of the consent provided or as otherwise permitted by law.
Message Frequency
Message frequency varies. The number of messages you receive depends on your orders, account activities, support requests, service notifications, and any separately elected, eligible messaging program.
Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge for messages or data according to your wireless service plan.
How to Opt Out
Reply STOP to opt out at any time. You may receive a single text confirming your opt-out. After opting out, you will not receive additional messages through the applicable program unless you voluntarily opt in again. If you have enrolled in more than one separately operated program, you may need to unsubscribe from each program individually.
Help and Customer Support
Reply HELP for help or contact Cellenovo Research at [email protected] or +1 385-527-2384.
Wireless Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy and SMS Consent Information
Your information is handled under our Privacy Policy. SMS opt-in records and consent are not sold or shared with third parties for their own marketing purposes. Please review the Privacy Policy for information about personal data handling and your rights.
Cellenovo Customer Notifications — Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Contact [email protected] or +1 385-527-2384. Wireless carriers are not liable for delayed or undelivered messages.
Future Orders or Transactions
The Research Site may in the future support research-material requests, purchases, subscriptions, fees, or other transactions.
Any such transaction may be subject to additional terms, including separate purchase terms, payment terms, shipping terms, supplier conditions, research-use certifications, refund or return policies, and other transaction-specific requirements.
If additional terms conflict with these Terms, the additional transaction-specific terms will govern that transaction to the extent of the conflict.
No Warranties
Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CELLENOVO’S TOTAL LIABILITY FOR CLAIMS ARISING FROM OR RELATING TO YOUR USE OF THE RESEARCH SITE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID CELLENOVO THROUGH THE RESEARCH SITE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Cellenovo and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:
- Your violation of these Terms
- Your misuse of the Research Site
- False or misleading information you provide
- Your violation of law or third-party rights
- Unauthorized human or veterinary use associated with your conduct
- Your misuse, redistribution, or unauthorized commercial use of research information or materials
Suspension and Termination
Cellenovo may suspend, restrict, or terminate access when reasonably necessary to:
- Protect security
- Prevent misuse
- Enforce these Terms
- Enforce the Research Use Policy
- Respond to legal or regulatory concerns
- Protect Cellenovo, users, suppliers, or third parties
Sections that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions.
Governing Law and Venue
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except where applicable law requires otherwise.
To the extent a dispute is properly brought in court and the parties have not entered into a separate written dispute-resolution agreement, the parties consent to the exclusive jurisdiction of the state and federal courts located in or serving Utah County, Utah, except where applicable law prohibits that venue requirement.
Severability
If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted by law or severed if necessary, and the remaining provisions will remain in effect.
No Waiver
A failure by Cellenovo to enforce any provision of these Terms does not waive the right to enforce that provision or any other provision later.
Assignment
You may not assign or transfer your rights or obligations under these Terms without prior written consent from Cellenovo.
Cellenovo may assign these Terms in connection with a merger, reorganization, sale of assets, corporate restructuring, or similar transaction.
Entire Agreement
These Terms, together with the Privacy Policy, Research Use Policy, and any additional terms expressly incorporated by reference, constitute the agreement governing use of the Research Site.
Separate written agreements may govern specific research, commercial, supplier, reseller, testing, or partnership relationships.
Changes to These Terms
Cellenovo may update these Terms from time to time.
When changes are made, the “Last Updated” date will be revised. Material changes may be communicated through the Research Site or other reasonable means.
Your continued use of the Research Site after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
Contact
Questions regarding these Terms may be directed to:
Cellenovo Research
450 N 1500 W #222
Orem, Utah 84057
United States
Email: [email protected]
Phone: +1 385-527-2384